Privacy Policy

Privacy Policy

Effective Date: March 2026

Welcome to PinoyHive. Your privacy is important to us. This Privacy Policy explains how PinoyHive (“we,” “our,” or “us”) collects, uses, protects, and discloses your information when you use our website, mobile application, and services (collectively, the “Platform”).

By using PinoyHive, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Mobile number

  • Shipping and billing address

  • Government-issued identification (if required for verification)

  • Payment information

b. Account Information

  • Username and password

  • Purchase and order history

  • Seller store information (for vendors)

  • Communications with customer support

c. Technical Information

  • IP address

  • Browser type and device information

  • Cookies and usage data

  • Log data and analytics

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process transactions and payments

  • Deliver products and services

  • Provide customer support

  • Improve our platform and user experience

  • Prevent fraud and enhance security

  • Send service updates, promotions, or marketing communications (you may opt out anytime)

  • Comply with legal and regulatory requirements

3. Sharing of Information

PinoyHive does not sell your personal data.

We may share your information with:

  • Payment processors and financial institutions

  • Logistics and delivery partners

  • Service providers (hosting, analytics, marketing tools)

  • Law enforcement or regulatory authorities when required by law

All third parties are required to protect your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no system is 100% secure. Users are responsible for keeping their account credentials confidential.

5. Cookies and Tracking Technologies

PinoyHive uses cookies and similar technologies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic

  • Improve platform functionality

You may disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your stored data

To exercise your rights, contact us at: support@pinoyhive.com
7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Third-Party Links

Our Platform may contain links to third-party websites. PinoyHive is not responsible for the privacy practices of external sites.

9. Children’s Privacy

PinoyHive does not knowingly collect personal information from individuals under 18 years old without parental consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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